

Our Terms and Conditions
​We’ll make these as simple as possible!
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RETREAT DETAILS
Our retreats are full board and include individual bungalow accommodation with full access to all hotel facilities. Three meals per day — breakfast, lunch, and dinner — are included in the price. Each retreat follows a curated program led by a named, qualified practitioner.
DEPOSIT
To secure your place, we ask for a 50% deposit, once received, your booking is confirmed. Depending on the date of booking, the remaining 50% may be paid in one instalment or split into two 25% payments. The 25% option is payable monthly. Final payment is due six weeks before the retreat start date.
We will confirm individual terms in a personal email.
PAYMENT PLANS
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We offer staged payments where needed — please email to discuss terms. An invoice will be issued to confirm your plan and outline exact payment dates.
Option A: Two payments
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50% deposit on booking
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50% balance due 6 weeks before retreat start date
Option B: Three payments
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50% deposit
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25% midway, 10 weeks before retreat start date
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25% final payment 6 weeks before retreat start date
Missed Payments
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Late fees may apply. If payment is not received within five days of the due date, a flat fee of £35 may be applied. Continued non-payment may result in cancellation of your place and forfeiture of your deposit
REFUNDS
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Deposits are non-refundable due to the limited number of places, but may be transferred to a different retreat if you notify us no later than six weeks before the retreat start date. Your deposit may be transferred to a future retreat (subject to availability).
If the host needs to cancel the retreat for any reason, you will receive a full refund, or may choose to transfer to another retreat, space permitting.
Please note: The host is not responsible for travel costs or third-party bookings.
HEALTH INSURANCE (ZANZIBAR REQUIREMENT)
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The Zanzibar government requires all visitors to purchase mandatory health insurance.
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$44 for adults (18+)
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$22 for children (ages 3–17)
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Free for children under 3
Other insurance policies are not accepted in place of this mandatory coverage. Insurance must be purchased online prior to arrival.
Click here to buy the required health insurance.
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DISCLAIMER
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Full attendance for the entire retreat and its core programming is essential. We cannot accommodate late arrivals or early departures due to the retreat’s structured nature. The retreat is open to individuals at all stages of their wellness journey. We welcome questions in advance and throughout the retreat.
Substance-Free Policy
This is a strictly alcohol-free and recreational drug-free retreat. The use of alcohol, psychedelics, or any other non-prescribed drugs is not permitted.
Language and Communication
The primary language of instruction and facilitation is English.
Environment and Activities
We strongly encourage a digital detox; while not mandatory, we advise minimizing mobile phone and social media use to enhance your experience.
The retreat does not include strenuous physical activity. Free time is built into the schedule for rest, reflection, or exploration.
Health and Accessibility
Please notify us in advance of any medical conditions, disabilities, dietary requirements, or severe allergies so we can accommodate you as best we can.
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INCLUSION
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We are proud to offer an inclusive and respectful environment. People of all genders, sexual orientations, religions, and abilities are warmly welcomed.
Important Medical Disclaimer
Thyroid Wellness Retreat
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Retreats are designed to support general well-being, self-awareness, and relaxation. They are not a substitute for medical or psychological care.
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No part of the retreat — including workshops, therapeutic practices, or well-being sessions — should be considered medical advice or treatment.
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Always consult a physician or qualified health professional regarding any medical condition or treatment decisions.
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By participating in this retreat, you accept full responsibility for your own physical and emotional health. The retreat organizers, facilitators, and staff are not liable for any injury, illness, or adverse outcome arising from your participation.
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Important Medical Disclaimer
Deep Reset & Restore Retreat
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While clinical hypnotherapy is generally considered a safe modality, certain mental health conditions — including a current or past diagnosis of epilepsy, psychosis, schizophrenia, bipolar disorder, or borderline personality disorder (BPD) — are considered contraindications. Therefore, this retreat is not suitable for individuals with any of these diagnoses.
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As part of the booking process, you will first be asked to complete an intake form outlining the issues you would like to explore during the retreat. Following this, a consultation call with Zoe Clews, our clinical hypnotherapist, will be arranged to review your responses and ensure the retreat is a suitable fit for your needs.
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Privacy and Data Protection
We take your privacy seriously. Any personal information you provide to us will be handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We will only use your data to provide our services and communicate with you about your bookings or relevant updates. We do not sell, share, or disclose your personal information to third parties without your consent, unless required by law. For more information on how we handle your data, please refer to our Privacy Policy.
